You may return eligible items within 30 days of receiving your order.
To qualify for a return, the item must:
Be unused and in the same condition that you received it.
Be in its original packaging.
Include all original tags, accessories, and documentation.
To request a return, please contact us at wiggletoys75@gmail.com and provide your order number along with the reason for your return.
The following items cannot be returned:
Used or damaged items caused by the customer.
Personalized or custom-made products.
Gift cards.
Clearance or final-sale items.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include clear photos of the item and packaging so we can resolve the issue as quickly as possible.
If the issue is confirmed, we will provide a replacement or a full refund at no additional cost.
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Shipping costs are non-refundable unless the return is due to our error.
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
If you have not received your refund after the stated processing period:
Check your bank account again.
Contact your credit card company or payment provider.
Contact your bank, as processing times may vary.
If you have completed these steps and still have not received your refund, please contact us at wiggletoys75@gmail.com.
Orders may be canceled within 12 hours of placement. Once an order has been processed or shipped, it can no longer be canceled.
If you have any questions regarding returns or refunds, please contact us:
Email: wiggletoys75@gmail.com
We are committed to providing a fair and hassle-free shopping experience.
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