Return & Refund Policy

At Wiggle Toys, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may return eligible items within 30 days of receiving your order.

To qualify for a return, the item must:

• Be unused and in the same condition that you received it.
• Be in its original packaging.
• Include all original tags, accessories, and documentation.

Non-Returnable Items

• Used or damaged items caused by the customer.
• Personalized or custom-made products.
• Gift cards.
• Clearance or final-sale items.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include clear photos of the item and packaging so we can resolve the issue as quickly as possible.

If the issue is confirmed, we will provide a replacement or a full refund at no additional cost.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Shipping costs are non-refundable unless the return is due to our error.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Late or Missing Refunds

1. Check your bank account again.
2. Contact your credit card company or payment provider.
3. Contact your bank, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us at wiggletoys75@gmail.com.

Order Cancellations

Orders may be canceled within 12 hours of placement. Once an order has been processed or shipped, it can no longer be canceled.

Contact Us

We are committed to providing a fair and hassle-free shopping experience.